![]() ![]() HOLIDAY SALES: Due to high volume of orders, processing may incur slight delays (1-2 days).įree Shipping: Enerskin offers free shipping on any orders over $99 in the 50 United States and Puerto Rico If you have any questions during this process, please reach out to us at or please visit our Returns Center.ĪLL SALES DURING SPECIAL PROMOTIONS AND/OR OUTLETS ARE FINAL AND NOT RETURNABLE. We do not cover Return Shipping for International purchases, APO Addresses and PO Box Addresses. Once your return is processed, we will email you an E-Gift Card with your store credit that you can use on the website. Please allow 1-3 business days for return processing. When you receive your Store Credit you may purchase the item you would like online. If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you. This will be all items past the policy time frame or ones that are Final Sale During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. ![]() Store credit cannot be applied to future purchases until the return is processed. Merchandise must be unwashed and unworn. Merchandise must be returned within 14 days of the fulfillment date. ![]() The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping. We don't issue refunds back to your method of payment. We only offer STORE CREDIT for returns. Any merchandise returned after the returnable period can not be accepted Damaged packages and Washed/Used returns will not be accepted.ĭuration: Returns are accepted within 14 days of the fulfillment date. We hope this will encourage you to take your time in selecting your purchases and to reach out to us with any questions regarding our products and sizing.Ĭonditions: Returns must be UNWASHED and UNWORN, in its original packaging. We handle all our customers’ inquiries in a timely and efficient manner. For any defect, please contact Enerskin team strives to provide state-of-the-art technology and the best customer service available. We guarantee our merchandise to be free of manufacturing defects, material defects, substantially decolorized at the time of delivery, or if the size or type of the product you ordered is different from the product you received. YOU HAVE 14 DAYS FROM THE DATE OF FULFILLMENT TO INITIATE A RETURN ![]()
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